About this research
We began this work by identifying scenarios where multiple data about multiple people is involved.
From these scenarios, we created seven prototypes that show data portability in a way we hoped people would recognise from everyday life.
These prototypes were presented to five people in hour-long research sessions. The prototypes provoked conversations to help us answer the following research questions:
- Do people understand that data can be about multiple people?
- Do people see the value in transferring data between services?
- What are the challenges of transferring data about multiple people between services?
- How do people feel about other people using data about them in services?
- Do people realise other people might have rights to data about them?
The people we interviewed came from multi-generational households, across a range of genders and backgrounds. They had experience of using devices including laptops, smartphones, smart speakers and wearables and digital services including social media, streaming services and online shopping.
Further reading
To learn more about data portability, here are a few resources we found useful and interesting:
Gergely Bicz and Pern Hui Chia. 2013. Interdependent Privacy: Let Me Share Your Data
Aysem Diker Vanberg. 2018. The right to data portability in the GDPR: What lessons can be learned from the EU experience? In Journal of Internet Law 21.7.
Barbara Engels. 2016. Data portability among online platforms. In Internet Policy Review, 5.2.
Financial Conduct Authority. FCA finalises revised Payment Services Directive (PSD2) requirements. 19 September 2017.
Paul De Hert, Vagelis Papakonstantinou, Gianclaudio Malgieri, Laurent Beslay, and Ignacio Sanchez. 2018. The right to data portability in the GDPR: Towards user-centric interoperability of digital services. In Computer Law & Security Review 34.2.
Peter Swire and Yianni Lagos. 2013. Why the right to data portability likely reduces consumer welfare: Antitrust and privacy critique. In Maryland Law Review 72.2.
Reuters Staff. Mexico financial technology law passes final hurdle in Congress. Reuters, 1 March 2018.